Our Customer Comments

Hi John and the rest of the team, I just wanted to say a MASSIVE thank you for our wonderful bouquets and button hole pieces for our wedding on Friday 30th December. My husband and I were over the moon with how they looked. We haven't had our wedding photos back from the photographer yet. However, someone has sent us a photo they took which shows how beautiful the bride bouquet/groom button hole piece really was with our outfits! Feel free to put it on your website/social media. Once again, thank you very much! We will definitely be recommending you to others. Kind regards, Amy

Sharon M Reviewer stats28 reviews • 0 photos Review left by Sharon M starstarstarstarstar 1 week ago I had ordered a posy of flowers for my mother's interrment. I arrived to collect them and I was greeted by the most beautiful arrangement of pastel hues that were tastefully presented in an oasis. The flowers were absolutely stunning and my mum would have been thrilled as was I. It is not the first time I have ordered flowers from the Hanging Basket and it won't be the last. I have never been disappointed. Their attention to detail and first class handiwork as well as their welcoming friendliness make them my go to florist in Lancaster . I can't recommend them highly enough. Thank you so much 😊

Good afternoon, I just wanted to pass on my thanks to you for arranging, at short notice, a bouquet for us. It was a truly stunning arrangement and so kind of you to deliver so quickly at no cost. I’m very grateful. Thank you very much. Best wishes, Amy Davis

Thank you John. She was delighted with them and sent me a pic. Stunning. Thank you so much. Regards Michael

Great personal service. Fabulous choice of flowers. Always helpful with all to any inquiries. Gary Reiley

Hi John, Thanks for the prompt service, we are very happy with the flowers. Regards Hannah Fern

Thanks for the note John. We heard from the recipient and she said the bouquet was perfect for her so, from many miles away (Toronto, Canada), thanks for your services. Much appreciated. David Kirk

Thank you for the delivery. The flowers are beautiful. Brandon Farley

Thank you for fulfilling my order again. The recipients comments..... " the flowers are fantastic!! Thank you, thank you!!" 😊 Always a pleasure to find a local florist 😉

Kate Roberts Star Rating Love this shop! such friendly staff who have always given me tips to care for the plants I buy

Thank you. R Rogers in Elms flat is delighted with the huge bouquet. Covid has kept me out of Lancaster for two summers. Maybe 2022 Susan

Hi, Thank you for delivering such a beautiful arrangement - the recipient was delighted with her birthday treat. Kind regards, Esther

Superb service, quality flowers at a reasonable price. I have no hesitation in recommending your services, thank you, Carol Jones

Beautiful fresh funeral flowers made by John. Highly recommended five star service.Donna Campbell

Dear John Once again, our gift of flowers, courtesy of you, has brought great joy! Thank you from us both, Margaret and Steve

Thank you. My sister was very pleased with them - she sent me a photo. Regards Tina

As promised here are a few pictures of the flowers you sent yesterday. The florist did a fabulous job. I really like the pale orange berries and colour matching roses The little white flowers and the sprigs of catkins add an extra delicate dimension. The orchid is really unusual and has lots of flowers and buds on it.Peter Mann

Wow! Is all I can say. Thank you so so much for our flowers on Sunday. They were beyond gorgeous, my bouquet is still full of life even now. The fact you had such little notice and produced such a wonderful set of bridal flowers shows the experience and commitment you all have. Thank you again !!!! Emily Wilkinson

Hi there, Got message from our friends of how beautiful the flowers were. Great flowers and great service. You made it very easy ordering all the way here from Melbourne, Australia. Regards, Mark

Hi John Just wanted to thank you for the lovely wreaths and the great service from you. The actual flowers looks better than the picture on the website. Regards, Keat Lim

Thank you John and for all you did for Richard Furlong Brown’s funeral.

Many thanks, Mum was delighted. Kind regards Rob

Dear hanging basket, I’d just like to thank you for the flowers I ordered by telephone. You made a wonderful bouquet and delivered by Miranda. We’ve been isolating and couldn’t get to your shop. So thank you for making Margarets birthday a special day. Thanks Steve x

HI John Thank you I have had a message from my friend and she loved the flowers so I would be happy to use you again😊 Cheers Jo (Kiwi managing to keep COVID-19 free😊)

Aoife H  4 days ago Ordered a bouquet for a friend, asked for natural, wild type flowers and for little plastic to be used in making the bouquet.. an absolutely stunning bouquet was received. They really listened to what I wanted, fantastic customer service :) Thank you :)

John, Just got off the phone with Rose and shes absolutely delighted with the flowers! I saw a photo and they are stunning. Thanks for making them so special. All the best to you during this strange time, Lizzy

Banu sent me a photo, the flowers are beautiful & she's thrilled. Very many thanks! Hoping I can come into the shop myself when I'm out of 'house arrest'. Stay well & keep safe, Carol O.

Hi John, Thank you so much. Mum sent me a picture of the flowers and they are gorgeous. She is very happy with them. Kind regards Nicola

Many thanks, I have had a message from the recipients, very happy with the flowers received. Regards Josie Turner

Hi My Mum is delighted with the flowers! Thank you for the fast delivery! Cheers Thalia

Hi John Just wanted to say thank you for the flowers for Ken's funeral. The kids were over the moon with theirs and took some of the smaller flowers for their memory boxes. The spray was absolutely stunning and well done to your florist. It is now on the grave of Ken's mum and dad Thanks again for a great job. Nora Wade

John you are so thoughtful. Thamk you so very much, the flowers are beautiful. Fran Scott x

Hi John, Just a quick note to say thank you so much for providing such beautiful flowers under the circumstances. They were so lovely and even better than we expected! It meant the world to me as my Nanna loved flowers and it wouldn’t have felt right without them today. Thanks again! Michelle Aldren

Hi John, Thank you so much for sorting the flowers for mum's funeral. We really appreciate your help in these difficult times. Mum would be thrilled. Best wishes, Merle Calderbank

Thank you so much for delivering the flowers, my auntie loved them! You’ve made a single lady very happy during an awful time. Kelsey Raistrick

Thank you ! They look lovely , my sister sent me a photo of them . Regards Christine Langley

Thank you. My daughter loved them Diane Marshall

They are beautiful and recipient is very pleased - thank you!!! Kirsty Thompson

Thank you very much John, my daughter loves the flowers. Kind regards Clare Nolan- Barnes

Thank you so much John for sorting out flowers for both my parents and my in laws at such short notice. They both loved their surprise, and said their flowers certainly did bring a smile to their faces at such a worrying time. -Ruth Baxter

Dear John, Thank you for your confirmation and for the wonderful service you provide. Kind regards, Catherine

Hi John, Just wanted to drop a quick email to thank you all for the excellent service. You brought much joy into many people's day, I'm very grateful. All the best, Fiamma

Chris Swainson recommends Hanging Basket: "I engaged the Hanging Basket to deliver a bouquet of flowers to my mum - one bouquet each month for a year. The flowers are superbly presented, different each time and fresh - mum goes to great lengths to tell me each time. A big Thank You to all at the Hanging Basket - great flowers and a great service. Brilliant idea for someone you love and a great Xmas present - contact the Hanging Basket and organise 12 months of colour for someone special."

I’ve just had feedback from Lucy and she’s absolutely delighted and says they are lovely – so thanks for a great job. I won’t hesitate to recommend you to colleagues in the future. Thanks again and best wishes, David Jordan

"Sourced the first tulips of the year and they were superb and very well received by my wife!" John Hughes

Thanks for such a prompt delivery, I only ordered the flowers about 2 hours before. My daughter was delighted with them. Thanks again Yvette Whittaker

Great service, really helpful people. Did 3 beautiful fresh flower arrangements for me & I would really recommend this business. Samantha Poulsen

Hi there, I work for Lancashire Fire and Rescue Service. You delivered a posy of flowers to Lancaster Fire Station on Wednesday. You may have seen in the local media it was the official opening of the station by HRH Princess Alexandra that day. Your posy was presented to the Princess by one of our fire cadets (as pictured). I just wanted to say thank you, the flowers were beautiful. Sian

Love love love flowers Linda Routh

Just to say massive thank you. My sister has messaged to say the flowers are just so gorgeous. Appreciated. Thank you for same day delivery too. Regards Emma

Many thanks, John :) Excellent service, and beautiful selection of flowers :) Kind regards Kim

Pippa Stephenson Thankyou all so much, our flowers were perfect and the table decorations were beautiful!! Xx

I had a SMALL issue with a bunch of flowers I purchased for Mothers Day. I contacted John and the team to notify them of the problem. I've shopped here many times before and this is the first time I had any issues. John was more than helpful and polite. once the Hanging Basket was made aware if the issues, a replacement was organised and less than two hours later, they arrived at my door. FAST, UNDERSTANDING, HIGH QUALITY, HELPFUL , FRIENDLY. all the above apply to John and his Team Thanks guys xx Mike Tennant

Many thanks. My mum really loved the flowers! Lisa Halim

"The staff are very friendly, knowledgeable and helpful. The floral creations are stunning and styled uniquely for each customer. The flowers provided for my wedding were spot on! Even a simple idea is made to look exceptional." Emma Borsinger

Hello, Just wanted to thank you for the amazing flower arrangement you created for my sister. She’s delighted and it made her Birthday. Many thanks, Alan Sargeant

Thank you for wrapping Up this gorgeous flower - and creating something beautiful ! Friendly and chatty staff while I waited Definitely be back. Jane Skipworth

Dear John, Many thanks for your follow up and confirmation of delivery. Hanging basket has been a long standing family favourite providing flowers in times of sorrow, comfort and celebration! Your online order and delivery service is always spot on! Thank you for being there! Kind regards, Catherine

Thank you, My wife was delighted with them. Tim

I had great fun making a Christmas Wreath. Lovely staff, great atmosphere, great quality! Claire Cooke

Zoe Boniface Barratt recommends Hanging Basket: "We order for our clients here. Very professional, excellent service & beautiful arrangements. Would highly recommend."

Hi John, Just a brief note to say everyone loved the flowers that you did and Jessica has taken hers back to uni. Thanks very much for sorting that out Franny

Sarah Scully reviewed Hanging Basket – 5 star 15 hrs · Beautiful funeral flowers for us today. Ordering process was easy over the phone and service was second to none. Thank you again (re Marjorie Webb)

Great, thanks for letting me know. She loved them I will definitely recommend you. Karen Fox

Thank you John. They were very happy with the gifts. Regards Julie

Thanks for the excellent service. Quick and efficient. Patricia Irving New Zealand

I just wanted to email and say thank you so much for all you and your team did for our wedding flowers! You were so brilliant from consultation; where you listened to everything we had in mind and made it seem like no trouble at all, to final collection and delivery on the morning of the wedding! Everything went so smoothly and the flower bouquets, button holes and children’s wands were absolutely beautiful. Thank you for searching and finding the most perfect purple roses for our bouquets they matched the dresses brilliantly. We can’t thank you enough! 💐 😊 Hazel and Josh Atkinson 29/3/18

John And Chris, Many thanks for the flowers that you sent to my cousin Val. I spoke with her and she said that she was very please with them. Until the next time. Enjoy your summer.

We just wanted to send a big thank you for the lovely flowers you delivered for our mum's funeral on Friday. They looked beautiful throughout the service and provided comfort to all of us. We took them home afterwards and are still enjoying the lovely colours and perfume. Thank you again. Joanna and Hazel -Joanna Cleary/ Hazel Hewitt

Thank you My mum love the flowers 🌹 Best wishes Victoria

Thank you for your prompt service the flowers are lovely and greatly appreciated by the recipient ! Chris Scadden

Thanks, from Switzerland, for delivering a bouquet to my mam. She informed me they are very beautiful flowers.Emma Borsinger x

HI, MANY THANKS FOR THE LOVELY ITEMS, WE WILL ORDER FROM YOU AGAIN. WITH KIND REGARDS KEITH AND DEBBIE BUCK.

I just wanted to say that I am very impressed and happy with the quickness of delivery and the product I ordered. I will definitely be ordering from you all again. Thank you so much! Erica Noens

I would just like to thank you so much for the beautiful bouquet you prepared for my daughters graduation last Wednesday, it was perfect! I know it is difficult trying to explain what You want over the phone, but you understood immediately and did a great job! Thanks again! A.V. Griffin -Anne Griffin

Good morning, I would just like to say what a gorgeous bouquet of flowers I received from you guys , they were from my daughter. I keep taking pictures of them so I can remember them, the red, pink and white roses are beautiful and as for the lillies they are the most fantastic shade of dark pink I have ever seen. So thank you for such a professional service. I will be using you to send flowers to my daughter at the end of January for her birthday. I will be recommending you to all my friends and colleagues by showing them the pictures. HAPPY NEW YEAR AND HAPPY FLOWER ARRANGING. x -Johanna Collins

Stephanie Slater rated Hanging Basket 5 out of 5 stars: "Beautiful flowers that last and brilliant..."

Good afternoon. I would just like to take this opportunity to thank you both very much for arranging the delivery of flowers to my Mum, Joyce Stirling.My Mum was chuffed to bits with the flowers and thinks they are beautiful. Thanks again for all your help and be assured that any time I wish to send flowers to my mum I will come back to you. Kind regards Andy Stirling

Hello, I would just like to say thankyou for sending my Mum the beautiful bouquet of flowers on her birthday yesterday. Paige Phillips

Thanks John, always a pleasure to do business with you as it’s excellent customer service. Cheers, Tony Raistrick

Just had a message from my friend who received the flowers, she said that they are lovely. Thank you for this fantastic same day service.Amanda Whitehouse

Best florist in Lancaster!!! Great staff, great quality and great service. Wouldn't go elsewhere! - Judith Henderson-Lloyd

Just had a message from my friend who received the flowers, she said that they are lovely. Thank you for this fantastic same day service. Mandy

Dear John, Thank you very much for your efficient service. Our friends are very pleased and happy with the mixed planted basket. Thank you. Rasula Dhanani

The wreath we ordered for my father-in-law's coffin looked better than it did on the website. The yellow and blue roses were vibrant and stunning. The service we received was faultless. Thank you! -Lisa Kalugin

Hi John, Just to say thank you so so much for the beautiful flowers- the bride loved them and we even convinced the groom to wear the buttonhole! Thank you also for fantastic customer service. Best wishes, Beth

Thankyou for the great flowers and services !! Highly appreciated! Jodi M

Flowers are wonderful thanks Fiona Wells-Martin

Thanks, my Nan was delighted with the flowers!David Adamson.

Thank you, they were thrilled and said the flowers are lovely.Timothy Smith

Congratulations I love your flowers and a great service to x Sheena Curragh

Thanks John. Great service All the best. AndreW Cousins

Cheers john, the flowers were fantastic.

Thanks John for the lovely flowers sent by my daughter through you. You never fail to come up with the goods. Regards Sheila (she of the smallest gate number in the world)

Kim Goodbourn · 17 hours ago I had a beautiful bouquet of flowered delivered to my work for my birthday they were absolutely stunning so fresh & smelt amazing � I highly recommend and will be getting my flowers from here from now on !

You're welcome. My friend was delighted and we were pleased to use a local florist rather than interflora or M&S! Susan Armitage.

Sarah Jane Knuckles · 24 December 2016 Amazing friendly helpful service, love the attention to detail and assistance. My chocolate dipped roses were a good idea ;) ty the glitter ones remind me of my wedding bouquet x perfect for remembering my mother in law who isn't with us this year x

Wendy Beckett 21 December at 14:00 Best place in Lancaster to buy flowers that last xx

Kathleen Ardis 21 December at 11:46 Yes please, your flowers are allways excellant, that is why i come to you . Keep up the good work.

Thank you. Had phone call from Mrs Porter..... absolutely delighted. I live near Dover on the south coast so really pleased to get such a good service from yourselves and the lady I spoke to yesterday was most helpful.thanks again.Mervyn Oakley