• 3 Brock Street, Lancaster. LA1 1UR
  • 01524 877 015
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Our Customer Comments

Great service, really helpful people. Did 3 beautiful fresh flower arrangements for me & I would really recommend this business. Samantha Poulsen

Hi there, I work for Lancashire Fire and Rescue Service. You delivered a posy of flowers to Lancaster Fire Station on Wednesday. You may have seen in the local media it was the official opening of the station by HRH Princess Alexandra that day. Your posy was presented to the Princess by one of our fire cadets (as pictured). I just wanted to say thank you, the flowers were beautiful. Sian

Love love love flowers Linda Routh

Just to say massive thank you. My sister has messaged to say the flowers are just so gorgeous. Appreciated. Thank you for same day delivery too. Regards Emma

Many thanks, John :) Excellent service, and beautiful selection of flowers :) Kind regards Kim

Pippa Stephenson Thankyou all so much, our flowers were perfect and the table decorations were beautiful!! Xx

I had a SMALL issue with a bunch of flowers I purchased for Mothers Day. I contacted John and the team to notify them of the problem. I've shopped here many times before and this is the first time I had any issues. John was more than helpful and polite. once the Hanging Basket was made aware if the issues, a replacement was organised and less than two hours later, they arrived at my door. FAST, UNDERSTANDING, HIGH QUALITY, HELPFUL , FRIENDLY. all the above apply to John and his Team Thanks guys xx Mike Tennant

Many thanks. My mum really loved the flowers! Lisa Halim

"The staff are very friendly, knowledgeable and helpful. The floral creations are stunning and styled uniquely for each customer. The flowers provided for my wedding were spot on! Even a simple idea is made to look exceptional." Emma Borsinger

Hello, Just wanted to thank you for the amazing flower arrangement you created for my sister. She’s delighted and it made her Birthday. Many thanks, Alan Sargeant

Thank you for wrapping Up this gorgeous flower - and creating something beautiful ! Friendly and chatty staff while I waited Definitely be back. Jane Skipworth

Dear John, Many thanks for your follow up and confirmation of delivery. Hanging basket has been a long standing family favourite providing flowers in times of sorrow, comfort and celebration! Your online order and delivery service is always spot on! Thank you for being there! Kind regards, Catherine

Thank you, My wife was delighted with them. Tim

I had great fun making a Christmas Wreath. Lovely staff, great atmosphere, great quality! Claire Cooke

Zoe Boniface Barratt recommends Hanging Basket: "We order for our clients here. Very professional, excellent service & beautiful arrangements. Would highly recommend."

Hi John, Just a brief note to say everyone loved the flowers that you did and Jessica has taken hers back to uni. Thanks very much for sorting that out Franny

Sarah Scully reviewed Hanging Basket – 5 star 15 hrs · Beautiful funeral flowers for us today. Ordering process was easy over the phone and service was second to none. Thank you again (re Marjorie Webb)

Great, thanks for letting me know. She loved them I will definitely recommend you. Karen Fox

Thank you John. They were very happy with the gifts. Regards Julie

Thanks for the excellent service. Quick and efficient. Patricia Irving New Zealand

I just wanted to email and say thank you so much for all you and your team did for our wedding flowers! You were so brilliant from consultation; where you listened to everything we had in mind and made it seem like no trouble at all, to final collection and delivery on the morning of the wedding! Everything went so smoothly and the flower bouquets, button holes and children’s wands were absolutely beautiful. Thank you for searching and finding the most perfect purple roses for our bouquets they matched the dresses brilliantly. We can’t thank you enough! 💐 😊 Hazel and Josh Atkinson 29/3/18

John And Chris, Many thanks for the flowers that you sent to my cousin Val. I spoke with her and she said that she was very please with them. Until the next time. Enjoy your summer.

We just wanted to send a big thank you for the lovely flowers you delivered for our mum's funeral on Friday. They looked beautiful throughout the service and provided comfort to all of us. We took them home afterwards and are still enjoying the lovely colours and perfume. Thank you again. Joanna and Hazel -Joanna Cleary/ Hazel Hewitt

Thank you My mum love the flowers 🌹 Best wishes Victoria

Thank you for your prompt service the flowers are lovely and greatly appreciated by the recipient ! Chris Scadden

Thanks, from Switzerland, for delivering a bouquet to my mam. She informed me they are very beautiful flowers.Emma Borsinger x


I just wanted to say that I am very impressed and happy with the quickness of delivery and the product I ordered. I will definitely be ordering from you all again. Thank you so much! Erica Noens

I would just like to thank you so much for the beautiful bouquet you prepared for my daughters graduation last Wednesday, it was perfect! I know it is difficult trying to explain what You want over the phone, but you understood immediately and did a great job! Thanks again! A.V. Griffin -Anne Griffin

Good morning, I would just like to say what a gorgeous bouquet of flowers I received from you guys , they were from my daughter. I keep taking pictures of them so I can remember them, the red, pink and white roses are beautiful and as for the lillies they are the most fantastic shade of dark pink I have ever seen. So thank you for such a professional service. I will be using you to send flowers to my daughter at the end of January for her birthday. I will be recommending you to all my friends and colleagues by showing them the pictures. HAPPY NEW YEAR AND HAPPY FLOWER ARRANGING. x -Johanna Collins

Stephanie Slater rated Hanging Basket 5 out of 5 stars: "Beautiful flowers that last and brilliant..."

Good afternoon. I would just like to take this opportunity to thank you both very much for arranging the delivery of flowers to my Mum, Joyce Stirling.My Mum was chuffed to bits with the flowers and thinks they are beautiful. Thanks again for all your help and be assured that any time I wish to send flowers to my mum I will come back to you. Kind regards Andy Stirling

Hello, I would just like to say thankyou for sending my Mum the beautiful bouquet of flowers on her birthday yesterday. Paige Phillips

Thanks John, always a pleasure to do business with you as it’s excellent customer service. Cheers, Tony Raistrick

Just had a message from my friend who received the flowers, she said that they are lovely. Thank you for this fantastic same day service.Amanda Whitehouse

Best florist in Lancaster!!! Great staff, great quality and great service. Wouldn't go elsewhere! - Judith Henderson-Lloyd

Just had a message from my friend who received the flowers, she said that they are lovely. Thank you for this fantastic same day service. Mandy

Dear John, Thank you very much for your efficient service. Our friends are very pleased and happy with the mixed planted basket. Thank you. Rasula Dhanani

The wreath we ordered for my father-in-law's coffin looked better than it did on the website. The yellow and blue roses were vibrant and stunning. The service we received was faultless. Thank you! -Lisa Kalugin

Hi John, Just to say thank you so so much for the beautiful flowers- the bride loved them and we even convinced the groom to wear the buttonhole! Thank you also for fantastic customer service. Best wishes, Beth

Thankyou for the great flowers and services !! Highly appreciated! Jodi M

Flowers are wonderful thanks Fiona Wells-Martin

Thanks, my Nan was delighted with the flowers!David Adamson.

Thank you, they were thrilled and said the flowers are lovely.Timothy Smith

Congratulations I love your flowers and a great service to x Sheena Curragh

Thanks John. Great service All the best. AndreW Cousins

Cheers john, the flowers were fantastic.

Thanks John for the lovely flowers sent by my daughter through you. You never fail to come up with the goods. Regards Sheila (she of the smallest gate number in the world)

Kim Goodbourn · 17 hours ago I had a beautiful bouquet of flowered delivered to my work for my birthday they were absolutely stunning so fresh & smelt amazing � I highly recommend and will be getting my flowers from here from now on !

You're welcome. My friend was delighted and we were pleased to use a local florist rather than interflora or M&S! Susan Armitage.

Sarah Jane Knuckles · 24 December 2016 Amazing friendly helpful service, love the attention to detail and assistance. My chocolate dipped roses were a good idea ;) ty the glitter ones remind me of my wedding bouquet x perfect for remembering my mother in law who isn't with us this year x

Wendy Beckett 21 December at 14:00 Best place in Lancaster to buy flowers that last xx

Kathleen Ardis 21 December at 11:46 Yes please, your flowers are allways excellant, that is why i come to you . Keep up the good work.

Thank you. Had phone call from Mrs Porter..... absolutely delighted. I live near Dover on the south coast so really pleased to get such a good service from yourselves and the lady I spoke to yesterday was most helpful.thanks again.Mervyn Oakley

Dear Hanging Basket Thank you for the lovely basket of flowers you delivered to Ripley Sixth Form this morning. We did find them and they were very well received. Thank you Jenny Watkinson

Thank you so much for this. I've heard from Karen and she was really pleased with them. Thanks, Amanda Fenwick

May we once again take this opportunity to thank you for your custom, it is greatly appreciated. Kind regards, John Kneale

Chris, Many thanks and the flowers you delivered were great. Fantastic service and much appreciated. Kind regards, Simon Nottingham

Our friends are thrilled with the flowers and took a photograph to send us. We're extremely pleased and delighted that they look exactly as advertised on the website - absolutely stunning! Thank you so much for a first-class product. Sheila and Martin Roberts

I just wanted to say a huge thank you for our incredible flowers on Saturday. They looked absolutely stunning - we couldn't have been happier! All of our guests went crazy for the purpley coloured rose!! We had so many comments about how beautiful they were. I'm busy having some of my bouquets made into a paperweight to keep them forever! Ros & Van xx

Dear John, Thank you for your service! The flowers are beautiful! Will definitely order more through your shop. Have a great Friday! Thanks, Yulia

Hi Just want to say, Thank you so much. Mum loved the flowers and the great Kiwi you drew on the card for me. Perfect timing as my brother and sister in law had just arrived for lunch and all thought they were great. Again, Thanks so much.Ian Williams

Thank you so much for delivering such beautiful flowers. They have made a family member so happy today.Caroline Pitt

Thank you so much for the beautiful bouquet delivered to my daughters hotel in Lancaster on the occasion of her 21st birthday on Saturday 27th February. I ordered by phone and they were exactly how I had imagined, if not better! Thank you for all your help -Yvonne Robinson

Thank you for your help and service today. The flowers were lovely and the lady I spoke to on the phone in your store was very helpful. Have a lovely evening, Beckie

Thank you ever so much for the fantastic service. Recipient is very happy with her flowers. Best regards, Derek

I came in late on Saturday to order some flowers to be sent to my friend in Holland who had recently had a baby girl. They were simply stunning, many thanks for your help! Best wishes,Kellie

John, Many thanks for your help and support for the 'Nazareth House' Summer Fayre. Mary.

Amazing corsage for my prom! Thanks to the staff Xxx Alicia Shepherd

Hi, Thank you for your great customer service from Emma. Really friendly and helpful with my order.-Terence Corbett

Dear John,Everyone tells me that the flowers I ordered for my Auntie's funeral were lovely and very well presented. Thank you for doing a good job. Regards, Margaret Knox Mueller

Hi John Thank you for helping with my little surprise today. He was thrilled with both his flowers & port. I was actually in Lancaster, with Dave, last Friday & noticed your shop so when I went on line to order then, I thought I would use you. Sometimes I feel, with the big Interflora, you don't always get what you think you are getting so I am thrilled they were so lovely. Kind regards Jo

After winning my free flowers my mum was absolutely over the moon with the standard and quality of the flowers that she received she bought me a plant from hanging baskets as well so 2 happy ladies from this months draw xxx - with Jean Ward.SOPHIE

Lovely shop and lovely people.always obliging with flower choices and information. Never use any other shop especially for special occasions as know will never be let down. Flowers always fresh and last for specified time.Georgina Dudley

Hey, just wanted to say thanks again! Got my pictures back this week and my flowers looked absolutely stunning! Cheers Gem x

We've just seen a photo of the flowers you delivered to the Fischers at 19 Lune Road. They look lovely & were much appreciated. We live in France & don't often do on-line shopping for flowers so we're glad it worked out so well. Thank you! Carol Fischer.

To John A note to thank you and your staff for Mum's funeral flowers. They were really beautiful, Thank you too for all the years of excellent service. Mum was always delighted by the lovely bouquets. Best wishes to you all Val Hogarth

Hey John,The flowers were beautiful, the mum was very happy with them,we will use the shop again.Raymond Cunningham.

Thank you very much. They got flowers and sent me photo of flowers. Awesome! Really. Thanks for good service and flowers. Best regards Nargiz

Yvonne Houghton Kitching 30 January at 04:11 hanging basket never fails always beautiful flowers x

Thank you for my beautiful flowers delivered today. I used your shop for my wedding flowers 34 years ago and am never disappointed x Lyn Tait

Hallo John My mother-in-law thought these were lovely, so thank you so much. Sarah Duerden

Dear All,Thank you so much for the flowers for Gina, they look really good! Hopefully she likes them, I'll let you know later today when I see her. I got them back safe and sound. Also, thank you for writing in the giftcard, much appreciated!! Gary Allister

Thank you for your excellent service best regards John Mitchell

Hi John (and the team) I wanted to say thank you for the beautiful flowers you sorted for our wedding (15th August). I loved them so much. We had a brilliant day at Ashton Memorial and the Midland.Ellie Parsons

Hi everyone at The Hanging Basket Just wanted to say how lovely the flowers were for Elly and Rob’s wedding on 15th August. They were really beautiful. Thank you very much,Julie Skinner

Just a little note to say thank you for the gorgeous flowers and lovely card on our wedding day :)Vicky Yang

Thanks for delivering flowers today for my mums work she loves them :) thanks again.Nicola x

To John and all your fantastic team - we can't thank you enough for the beautiful flowers you created for Dad's funeral. He would have loved them all - you did him proud! You weren't wrong when you told us you were up for a challenge! Heartfelt thanks - Nicola

By all accounts the display was gorgeous and she is absolutely delighted ... Thank you! Catherine

Becca Houghton Everything Was amazing the reception flowers were beautiful thank you from us all! X 28 June at 18:07 · Like

Thank you!. Recipient, my Aunt said they were lovely and on time. We are delighted with your service Hanging Basket Regards Yvonne Neilson

Stunning flowers. She will love them . Thank you,John Carr

Thank you so much for the stunning bouquet of flowers you sent for me today to my mum in hospital. As usual they are beyond beautiful.Trish Jones Xxx

John, I always get good service and can rely on you guys, which is why I have been using you from the Isle of Man for the last ten years at least. Sandra Miller

Skyped with my mam and saw the beautiful flowers you delivered her! Thank you!!!! Emma

Thanks John, Flowers are lovely. Best, Mark Whitfield

Hello, My Mum sent me a picture - they looked absolutely beautiful. What a busy weekend you must have had! Thank you, Sharon Catchpole

Thank you, My Mum loved the flowers today! Best Wishes,M.J. Wearing.

Thank you so much, my friend loved them and sent me a photograph, they looked beautiful! Kind Regards, Catherine