Our business was founded back in 1977 at which time we sold only dried and silk flowers. At the time many of our customers were purchasing for weddings and we also had a large amount of corporate clients such as banks, building societies, offices etc. A natural progression took the business into fresh flowers in 1980 and we still recall our first 'fresh flower customer' who spent £36! Things then went from strength to strength and we became a member of Interflora in 1986. Over the years there have been many changes to floristry styles and fashions and we pride ourselves in our ability in keeping ahead of the trends to ensure our popularity. Our main focus throughout the years has been to offer our customers a first class personal service and in doing this we have a large clientele who use us again and again.
Founder of The Hanging Basket, Lancaster.
Our son John and his wife Amanda joined the business back in 1988 and we have all worked together successfully since. There have been a huge amount of special moments in our shop over the years which we continue to share with our customers to this day. When faced with the prospect of dealing with events such as funerals it can be difficult and sad, but so many of the occasions we get to share in are so happy and we feel privilaged to have played our part.
Now we look to the future. With the rapid growth of the internet and online ordering we have embraced the technology and developed a website that we hope makes our online customers feel as welcomed as the people who come to see us instore - and we now see the "third generation" of The Hanging Basket coming through with our granddaughter Verity working on Saturdays and during holiday periods when she has leave from her studies. She serves with great confidence and has already created a bank of customers.